Shipping & Delivery Policy
Last Updated: \[08/08/2025]
1. Introduction
Welcome to EMYR (“Company”, “we”, “us”, or “our”). We are committed to delivering your perfumes and fragrance products safely and on time across India. This Shipping & Delivery Policy applies to all orders placed on our eCommerce platform within India.
2. Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
In case of high order volume or unforeseen circumstances, processing times may be extended, and you will be notified accordingly.
3. Delivery Methods & Timeframes
We offer the following delivery options within India:
Standard Delivery: 5–7 business days
Express Delivery: 2–4 business days
Same-Day Delivery: Available in select cities for orders placed before 12 PM
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or festive seasons.
4. Shipping Charges
Shipping fees are calculated at checkout based on your delivery location and chosen delivery method.
We may offer free shipping promotions or waive charges for orders above a specified amount, as announced on our website.
5. Packaging & Safety
We take extra measures to ensure your perfumes are delivered in perfect condition:
Secure, protective packaging to prevent damage or leakage
Premium wrapping to provide a luxury unboxing experience
6. Order Tracking
Once your order has been shipped, you will receive an email/SMS notification with a tracking link so you can monitor its journey.
7. Delivery Issues
If your order is:
Delayed: Contact our customer service for assistance.
Damaged or Incorrect: Notify us within 48 hours of delivery with photos, and we will arrange for a replacement or refund as per our Returns Policy.
8. Contact Us
For any queries related to shipping or delivery within India, reach out to us:
EMYR
Email: [emyrbeauty@gmail.com](mailto:emyrbeauty@gmail.com)
Phone: +91 9372817572